At Floyd Bell we recognize that in today's standard in order to succeed in business, a company cannot be merely average. Both products and services must be superior and we continually strive to improve both. We are registered to ISO 9001:2000 with the American Society for Quality National Accreditation Board (ANAB, formally RAB). This assures you of the very best in product quality as well as continual improvement to all of our business processes. The improvement of our processes is based on the principle that higher quality results in more consistent and reliable products and services, shorter lead times, and lower costs. To Floyd Bell, quality is a mindset and a way of life. It begins with each employee and is carried out in our day-to-day performance.
Our mission is to provide 100% customer satisfaction by producing products of the highest quality that meet or exceed the requirements of our customers and by providing consistent customer service.
In order to achieve our mission all attributes that contribute value to our customers are addressed appropriately in our quality management system. In order for us to meet the total needs of our customers, their requirements become our requirements. To Floyd Bell, quality is a mindset and a way of life.
The management of Floyd Bell, Inc. is committed to creating a mutually beneficial relationship between its customers and its employees. Our employees are committed and empowered to achieve ongoing quality improvement to service the needs of our customers.
Leadership evolves from top management. Every employee understands the importance of the ISO process and how it applies to them personally and is committed to continual improvement. We believe in leadership at all levels of the company, positive interaction through teamwork, encouragement of formal and informal communication, continued education, and job satisfaction to support the highest quality products and services. Through a total quality approach we are committed to providing the people and resources necessary to ensure cutting edge methods and procedures.
If you're looking for a partner on the road to success...look no further than Floyd Bell. We would be glad to answer any questions you may have about our extensive quality program.
Floyd Bell Inc.
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